220-1202試題，220-1202認證指南

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最新的CompTIA 220-1202試題是行業領先材料＆完整的220-1202認證指南

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最新的 A+ 220-1202 免費考試真題 (Q219-Q224):

問題 #219
A technician wears a wrist strap while replacing RAM. Which of the following describes the purpose of the wrist strap during this task?

答案：B

解題說明：
The wrist strap is an ESD (electrostatic discharge) prevention tool used to keep the technician and the computer at the same electrical potential so static electricity doesn't discharge into sensitive components like RAM. Quentin Docter explains that with an antistatic (ESD) wrist strap, you "attach one end to an earth ground... or the computer case and wrap the other end around your wrist. This strap grounds your body and keeps it at a zero charge." This directly matches option C.
Mike Meyers' Lab Manual reinforces the same concept: "The secret to avoiding ESD is to keep you and the parts of the computer you touch at the same electrical potential, otherwise known as grounding yourself to the computing device. You can accomplish this by connecting yourself to the computer via... an ESD strap." In practical terms, RAM and CPU chips are especially ESD-sensitive, so grounding prevents intermittent or catastrophic failures that might occur after installation. Therefore, the purpose of the wrist strap is to ground electrostatic charge.


問題 #220
A customer brings a recently purchased laptop back to the store. The customer states that the laptop is defective and requests a new unit. The service representative identifies that the laptop was damaged by liquid.
Which of the following should the service representative most likely do first?

答案：D

解題說明：
The correct answer is C because the representative should first verify what the warranty covers and then handle the customer professionally by reviewing available repair or replacement options. Liquid damage is commonly treated differently from normal product defects. The Mike Meyers/Mark Soper material explains that liquid contact indicators are often used so a carrier or manufacturer can determine whether water damage is covered or refused under warranty. The All-in-One Exam Guide also states that technicians should offer repair or replacement options as needed and allow the customer to decide among valid options. CompTIA's Core 2 objectives include setting expectations, communicating status, offering repair/replacement options, and providing proper documentation. Therefore, automatically replacing the laptop is not appropriate, but immediately declining or escalating to legal/manufacturer support is premature unless the warranty or store policy requires it.


問題 #221
An administrator must write a script that will output the host name to a file. Which of the following commands is the best way to accomplish this task?

答案：D

解題說明：
The correct answer is A. hostname . I corrected the wording from "OS name" to "host name" because, based on the answer choices, this question is testing the command that displays the computer's host name. Quentin Docter's Complete Study Guide explains that the hostname command returns the name of the host computer on which it is executed. This makes it appropriate for scripting because its output can be redirected to a file, such as hostname > computername.txt. The CompTIA A+ Core 2 objectives also list hostname , netstat , whoami , and winver as Windows command-line tools candidates should recognize. netstat displays active TCP/IP connections and network statistics, not the computer name. whoami displays the currently logged-in user account. winver displays Windows version information, but it opens a graphical dialog and is not the best option for writing simple script output to a file.


問題 #222
A Microsoft OS laptop user frequently forgets their password. Which alternative login method should a technician enable?

答案：C

解題說明：
Windows Helloallows biometric and PIN-based login, which are easier and more user-friendly than passwords.
FromQuentin Docter - CompTIA A+ Complete Study Guide:
"Windows Hello supports biometric authentication and PINs, providing easier and secure access especially for users who have trouble remembering passwords."


問題 #223
An employee is trying to connect their company laptop to an airport's Wi-Fi during a business trip. Once the network is connected, a pop-up window appears with the airport logo, which the employee quickly closes.
The internet connection is not working properly. Which of the following should a help desk technician suggest?

答案：D

解題說明：
Most public Wi-Fi networks requireinteraction with a captive portal(e.g., terms of use or login). Dismissing it prevents the user from gaining internet access. Reconnecting and completing the portal page is essential.
FromAll-in-One Exam Guide:
"Many public hotspots require user acknowledgment or login via a captive portal. Skipping this step results in no internet access."


問題 #224
......

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